Bomi Group > Services > Special services

Emergency services 24 hours a day, 7 days a week

Bomi has specific services in place to deal with urgent and emergency deliveries. With its 24 hours a day, 7 days a week service, Bomi guarantees the distribution and delivery of medical and diagnostic devices, within a time frame established, by its own warehouses at the point of delivery. This delivery time is established by the client and the service is operational 24 hours a day, 365 days a year.

This service allows clients to make the best possible use of stocks in the warehouse, keeping the financial outlay necessary to an absolute minimum and guaranteeing that a given product is permanently available for use by the final client. This service is particularly valuable for the management of those devices which have a particularly short expiry date, and automatic circuit breaker.

Reverse logistics

The high degree of specialization in Bomi’s work and the experience acquired in the management of medical and diagnostic devices allow Bomi to offer a precise, accurate reverse logistics service to its clients. This service sees Bomi collect all devices lying in a client’s deposit which, for various reasons, need to be removed.

Custom clearance

Bomi assists its clients in dealing with all taxation and customs issues linked to the IMPORT/EXPORT of medical products, offering solutions which enable both costs and transit times to be kept as low as possible.

Operational & technical support

We have a customer service centre able to provide clients with immediate assistance and information regarding the status of the services used. We also provide direct channels for communication with our transport units, warehouses, and other relevant departments.

Bomi offers an extensive range of high-quality technical support which boasts the following strengths:

  • Strategic Stock for diagnostic equipment
  • Transport management for deliveries & returns ( see Transport Management )
  • Dedicated space in the warehouse for on-site tecnical services